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Shipping policy

Shipping Policy

TheGirlBoutique

At TheGirlBoutique, we aim to process and deliver your order as quickly and efficiently as possible.


Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Please ensure that all shipping details are accurate at checkout. TheGirlBoutique is not responsible for delivery issues caused by incorrect address information provided by the customer.


Delivery Times

Estimated delivery times are as follows:

  • United Kingdom: 2–5 business days

  • United States: 5–10 business days

  • International: 7–14 business days

Delivery times are estimates and may vary due to courier delays, customs processing, weather conditions, or peak seasonal demand.


Shipping Fees

Shipping costs are calculated at checkout unless stated otherwise as part of a promotional offer.


Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional charges required by their destination country.


Delays & Lost Parcels

If your order has not arrived within the estimated timeframe, please contact our customer support team so we can investigate with the courier.

TheGirlBoutique is not liable for delays caused by external factors such as courier disruptions, customs clearance, or force majeure events.


Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos. We will resolve the issue promptly.